Important: To ensure a safe and secure gaming experience for our customers we may require verification documents before processing payouts from your account.
If you have deposited by credit card, please download and fill out the following credit card authorization form. Kindly submit this form with a copy of the Credit Card (front & back) listed on the Authorization Form.
get Faxback / Credit Card Authorization Form (pdf format)
get Faxback / Credit Card Authorization Form (word format)
If you have deposited using E-check, please note that winnings will always be paid back to the bank account used for Electronic Check deposits and your last Electronic E-check must have cleared before we can process a payout. Certifying your bank account will be mandatory to process your payout.
Click here to certify your E-check account facility now!"
For all withdrawals we require the following:
- A legible photocopy of a valid driver's license, passport, or other government issued ID.
- A copy of a utility bill for the address used to register with us.
Rest assured that we will keep this information strictly confidential.
Please email your scanned documentation to support@jackpotcapital.com or fax it to 1 678 349 0096.
Customers will only have to send these documents once.